If I find a book on your site, does that mean it's currently in stock at your store?
Not necessarily. If your order is time sensitive, please email or call us to confirm availability.
I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
When will i get my item(s)?
The estimated date of delivery of your blackstonebookstore.com order and the cost of shipping depends on which Delivery Speed you select during Checkout, which factors in item availability, processing time, and transit time. Shipping times shown on blackstonebookstore.com reflect how long the shipment will take to arrive after it has left the warehouse/shipping facility.
What if I need to return something?
What forms of payment do you accept?
We accept credit cards (Visa, MasterCard, Discover and American Express and if you're picking up in store, you may pay in cash).
How can I check the status of my order?
Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.
Can I cancel my order?
You may contact us with a request to do so and depending on where in the fulfillment process the order is we may be able to cancel the order.
Changes to the Free Shipping Program blackstonebookstore.com may change or discontinue Free Shipping at any time in its sole discretion. However, you would still receive Free Shipping for any eligible purchases made prior to any change to the Free Shipping program.
Shipping quotes are generated automatically when you enter your address. Orders placed before 11:00am Eastern Time are usually ship the same day, but are not guaranteed. (Please note that USPS Media Mail is available only for certain products and to certain destinations. Restrictions and exclusions apply. Insurance does not cover Media Mail shipped items). Please contact us with any questions.
Domestic Shipping Rates:
|Delivery Service||Base Fee||+Each Unit||Delivery Time|
|USPS Media Mail||$2.50||$1.15||5-10 Business Days|
|Ground Shipping||$6.80||$.70||2-4 Business Days|
* If you need anything shipped faster please call us to process your order over the phone (734) 961-7376.
We Do Not Ship Internaional